Cricket Wireless offers free seven-day returns, both online and in-store. This means you must request to have an item returned within seven days of the sale. You can still return your item if you used a Cricket coupon to order it. After this, Cricket emails you a shipping label. Attach this label to your item and mail it out. The other condition is that your return arrives within 45 days of the sale. To find more requirements for the return policy, visit CricketWireless.com. Under the tab, "Support," click on "New Orders." From here, you'll find the heading, "Popular Topics." Under this is a sub-heading, "Returns & Exchanges." Whether you're not happy with your product or want an upgrade, there's many options to choose from.