Did you want velvet but accidentally bought fleece? Whether your fabric is too soft or too scratchy, you don’t have to settle for something you don’t want. Simply send your item back to the Online Fabric Store up to 30 days after your purchase for a full refund. In order to get started on your return, simply:
- Contact the Customer Service team
- Obtain a Return Authorization Number
- Send back your item via a courier of your choice
- Allow up to a week for your refund to be processed
It’s that simple to get your money back. Keep in mind certain items like clearance items and samples are not eligible for returns.