When you order from Tumi, you can shop with confidence knowing that you’re covered by their warranty. During the first year, your Tumi product is covered for damage, even from normal wear and tear. This first-year warranty will even cover all repair expenses. Plus, it covers shipping costs to and from the repair center. If your product is in a state beyond repair, Tumi will replace it for free, even if you used a Tumi discount code. During the next two to five years, you’re covered for defects and normal wear and tear on items like:
- Business briefcases and tote bags
- Travel bags and cross-body bags
- Backpacks and handbags
After the five-year period, you can contact the Tumi repair center for repairs and refurbishment.