When you order from Tumi, you can shop with confidence knowing that you’re always covered by an excellent warranty. During the first year, your Tumi product is covered for damage, even from normal wear and tear.
This first-year warranty will even cover all repair expenses and shipping costs to and from the repair center. If your product is in a state beyond repair, Tumi will replace it absolutely free.
During the next two to five years, you’re covered for defects and normal wear and tear on items like:
1. Business brief cases and tote bags
2. Travel bags and cross-body bags
3. Backpacks and handbags
After the five year period is up, you can always contact the Tumi repair center for repairs and refurbishment.