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Your peace of mind is just as important as your health. That’s why you should invest in a Bowflex protection plan. Protection plans can be purchased at checkout when you are buying your new machine. If you already have a machine and want to get started on a plan, give Bowflex customer service a call to get set up. Depending on your machine/equipment, protection plans will range from $39-$299.

For a summary of plans available, visit the Bowflex website and click “Protection Plan.”

Your satisfaction is important at Bowflex, so they have a 100% satisfaction guarantee. If you’re unhappy with your purchase, call customer service within six weeks of the delivery date. If you purchased a machine in-store, please refer to the retail store’s return policy.

To qualify for a return, you must have the following:

1. You’ll need to receive an RMA number from Nautilus, the manufacturer that sells Bowflex machines
2. The product(s) must be returned within the appropriate time frame
3. Merchandise must be returned undamaged and in the original packaging
4. In addition, the product must have all original accessories and equipment included

Please note: refunds do not include shipping, handling, or assembly fees.

Need some help? Customer service is there for you! First, take a look at the FAQ page to see if your answer can be found there. You’ll find topics covering equipment inquiries, financing, assembling, Bowflex coupon codes, and more.

Still not finding your solution? Customer service is available via live chat, email, Facebook, and phone. One way or another, your question will get answered.