When you purchase a diamond of $200+ in value, you'll automatically receive a Lifetime Diamond Commitment Limited Warranty.
If you lose your diamond from its original setting or it gets damaged, chipped, or broken, it will be replaced for free. You can also bring your diamond into any Zales store for cleaning and inspection, as many times as you want.
Note that to maintain this warranty, you must have your diamond brought to Zales every six months for a cleaning and inspection, along with the provided record-keeping card.
The Lifetime Diamond Commitment has the following conditions:
- Clearance diamond jewelry is not covered
- Theft or mysterious disappearance is not covered
- Loss is not covered
- Diamonds must be in their original settings
- The diamond must be inspected every six months
- This warranty does not apply to colored gemstone jewelry or watches