Bought powder pink headphones but actually prefer the beige? There’s no need to worry because you can return or exchange items up to 30 days after delivery. When making a return, be sure that:
- Your item is in new condition with the original invoice included in the return package
- Labels and original packaging are in new condition
- You obtain a tracking number for your return shipment as lost items and returning shipping fees will be your responsibility
Once your returned item has been received, allow up to 2 weeks for your refund to be processed to your credit card. If you make an exchange, you will not be charged for the return shipping. Be careful when shopping for earbuds, as due to health concerns, these items cannot be returned. Contact the support team via email to get started making your return and go online for more details.