No person is perfect, and no robot is perfect, either. If something is wrong with your food order, Starship has you covered. Whether your food is late, cold, or your order is wrong, you can contact their team to file a claim. You must do this within two hours of noticing an issue with your delivery.
Their customer service team will make it right. Depending on the situation, you could get a replacement order, a refund, or a Starship discount code to use on your next order. So don’t worry. Your food is in good hands with Starship’s fleet of delivery robots! And if something goes wrong, they’ve got you covered.