If you’re not totally satisfied with your purchase from Ornament Shop, you can return your products and get a refund within 30 days. You’ll have to cover the cost of return shipping, and pay a 15% restocking fee.
All returned items must be in original, new condition, and complete with applicable packaging and tags. There are a few other limitations you’ll need to keep in mind, too:
- Food items and edible products cannot be returned
- Personalized products do not qualify for returns
- Special-order and wholesale products are non-returnable
To get started, just contact the Ornament Shop team online for return approval. Once they approve your return, you can send your stuff back and get a refund to your original method of payment.