- Return your purchased item within 30 days
- Acquire a Return Authorization number by calling the Customer Service success team
- Pay the return shipping fees
- Wait up to 2 business days once the return has been received to get a full refund on your order
If you received free products with a Medifast promo code, you can keep these items as they aren’t eligible for a refund. Be sure to track your package when you return it to make sure it arrives at the warehouse safely.