Merrell has a great return policy. You can return any item that doesn’t meet your expectations, for any reason, within 45 days of your purchase, as long as it’s unworn and in its original condition.
Refunds and exchanges are always free at Merrell. You won’t have to pay a dime in shipping, handling, or restocking fees. To get started with the returns process, just log into your Merrell account, and select the order you need to return.
If you don’t have a Merrell account, you can click “Returns” on the main website, then enter your order number, email address or name, and billing ZIP code to find your order. Then, just follow the instructions to return it and get your refund – free of charge.