Medifast knows there are lots of options out there to help you get to your target weight but when you pick one of their plans, you know you are in the best hands. With the 100% satisfaction guarantee, you can be confident when ordering from Medifast. If you aren’t totally satisfied with your purchase, all you have to do is:
1. Return your purchased item within 30 days
2. Acquire a Return Authorization number by calling the Customer Service success team
3. Pay the return shipping fees
4. Wait up to 2 business days once the return has been received to get a full refund on your order
If you received free products with a Medifast promo code, you can keep these items as they aren’t eligible for a refund. Be sure to track your package when you return it to make sure it arrives at the warehouse safely.