If you want to return your purchases, MAC Cosmetics will accept unused merchandise and give you a complete refund. Once your refund is processed, please allow 7-10 business days for the credit to appear in your account.
Here’s how to make your easy return:
Call the customer service team, and they will provide you with a prepaid shipping return label by email.
Print off the label and fill out the return/exchange form on the back of the invoice.
Pack your items into the box and put your shipping label on top
Ship your package off by taking it to any USPS location.
Please note: items purchased online must be sent back via mail and cannot be returned in-store.