Your order didn’t work out? It’s all good. MAC Cosmetics wants you to be fully satisfied with every single order. The brand will accept unused merchandise for a complete refund and will even provide free shipping. Once your refund has been processed, please allow 7-10 business days for the credit to appear in your account.
Here’s how to make your easy return:
Call the customer service team and they will provide you with a prepaid shipping return label by email
Print off the label and fill out the return/exchange form on the back of the invoice
Pack your items into the box and put your shipping label on top
Ship your package off by taking it to any USPS location
Please note: items purchased online must be sent back via mail and cannot be returned in store.