Not completely in love with your new appliance? Even if you used a KitchenAid promo on your order, you’ll still be able to return your items for free within 30 days from when you made your purchase.
When you’re ready to start your return, all you have to do is call the returns team and request a prepaid shipping label. Then repackage your like-new product with all of its original manuals and packaging and attach the return label to the outside of the box.
Once you receive a confirmation email that your items have arrived back to KitchenAid, your items will be processed. You’ll receive your refund within 7-10 business days from when your item is processed.
Unfortunately, any parts or accessories are not eligible for free return shipping.