If you’re not totally satisfied with your order from Jimmy Choo, you’re covered with free returns. You can send your stuff back free of charge within 14 days of the order delivery date. Then, get a full refund to your original payment method. You can use the Jimmy Choo online return service to print a prepaid UPS return shipping label.
To qualify for a return, your items must be in completely original, unused, unmarked condition. If you’re trying on shoes, try them on a carpeted surface to avoid damaging them. All dust bags, shoe boxes, and other packaging must also be returned. Also, note that some products are not returnable:
- Fragrances and nail polish
- Earrings
- Lipstick and lip gloss, unless completely unopened in original wrapping
- Socks, unless complete and unopened in original packaging
- Swimwear and underwear, unless complete with the hygiene strip