At Black Diamond, customer satisfaction is a top priority, which is why they offer a hassle-free, free returns policy. If you're not completely satisfied with your purchase, you can return it within 60 days for a full refund or exchange. The process is simple:
- Visit the Black Diamond website
- Follow the steps to initiate a return
- Print a prepaid shipping label to send the item back
- Package your items and send them to the manufacturer
All returns must be in new, unused condition with tags still attached. With Black Diamond's free returns policy, you can shop with confidence and know that your satisfaction is guaranteed.