If your new jewelry has any problems, worry not. Within 14 days of receiving your item, Aporro will work with you to correct the problem. If your custom jewelry or solid gold jewelry isn’t functioning properly, they’ll repair it for you. For any other items, they can also issue a refund if you choose, or replace your item. This warranty only applies to certain damages, so be sure to check out their warranty policy. Additionally, if your jewelry has any problems within a year of receiving it, you can contact their customer service. You'll get an Aporro promo code or a refund of 10% to 20% of the jewelry price.