If you need to return any of the items that you ordered for any reason, you’ll be able to receive a replacement or refund within 2 years from when you purchased your items.
No matter whether you applied a coupon code to your purchase or not, you’ll still be eligible for a return as long as your items meet the qualifications.
In order for your items to qualify for a return, any ink cartridges and toners must be at least 70% full and all media products have to be unopened and in the original packaging.
Once you send your items back to the 123inkets team, they will be evaluated and you’ll receive your refund or replacement item if they meet the standards of the Two-Year Product Guarantee.