If your order was not quite what you were looking for, send your items back within 60 days of your purchase and you can get your pair exchanged absolutely free.
If you placed your order during the holiday season, you’ll even get 90 days from the purchase date to exchange your items to make gift-giving and receiving even easier.
Shoes.com makes it simple to return or exchange your purchases by entering your order identification number on the website. Then just follow the instructions to receive a free shipping label. Repackage your items and send them from any UPS location or drop-off box. All items should be unworn and include all additional tags and accessories inside the original box or packaging.
All refunds will be applied to the original form of payment (less $6.95 for shipping and handling) within 5 days of the Shoes.com warehouse receiving your items.