Got some concerns? Help is on the way! First, check out the frequently asked questions (FAQ) page to see if your solution can be found there. You’ll find topics explaining how to can get started, redeem a promo code, turn off closed captioning, create an account, manage your account, download videos, what the rotten tomato score means, and so much more.
If you still haven’t found an answer, get in touch with customer service. You can either live chat or submit a question that will be answered within 72 hours. To submit a question, simply enter in the category, your email address, name, the TV or movie you need help with, and the question. One way or another, your problem will be solved.