Shoe lovers shop at Ecco not only for the quality materials and shoe design but because they are confident in every purchase they make with the limited warranty. All products offered on the official website come with a 1 year warranty that covers any issues in workmanship including:
-Defects in leather and stitching
-Broken hardware like buckles
-Lifetime waterproof material on certain shoes
-Strength of shoe components with normal use
If you notice a defect in your shoes within the warranty period, go online to submit a claim. You’ll find instructions on how to send back your shoes for inspection and receive an Ecco voucher to replace or repair your shoes.