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Not completely satisfied with your order? When you purchase items from BCBGeneration, you’ll have 30 days from the date your items were shipped to return your items and receive a refund.

To qualify for a refund, all of your items must be in unworn, unwashed condition with all of the original tags included and attached. Plus, shoes must be returned in the original shoe box and swimwear has to have the original sanitary lining.

When you’re ready to send your items back, head to the Returns page and enter your order number and billing zip code and then select the items that you would like to return. You will receive a pre-paid return shipping label that you can attach to your package.

Once your items are received and processed by the Customer Service team, you’ll get a full refund on the items that you sent back, less $7.